Our Customer Happiness Gurus are ready to help!
We know your pain, frustration, and inconvenience. You might even be a little worried and have questions. But, you've come to the right place. We know how to add some fun and solve some of your biggest challenges while casted, booted, splinted, braced, or bandaged. Connect with us and feel better!
If our web site doesn't address your question, or if you have comments or concerns, we welcome you to contact us via email, live chat, or phone. In most sizing or product-related questions, we prefer to communicate by phone. Why? Because you or a loved one is injured and you want to ensure that you get the right product the first time. Our trained Customer Experience team know what questions to ask to make sure you get the right product in the right size saving you time and frustration.
If you are ready to place your order, you can place your order online or by speaking to one of our Happiness Gurus by phone (during regular business hours). If you get our voice mail, that means we are either helping other customers or you have called during non-business hours. Please leave a clearly stated, detailed voice mail with your name and phone number and we will return your call as soon as possible. Or, you can email us at cs@castcoverz.com.
PLEASE NOTE: this email is ONLY for customers. All solicitations will be reported as SPAM.
Email Us (24 Hours/Day | 7 Days/Week): cs@castcoverz.com
Call (M-F, 9:00 - 2:00 PT): 1(800) CASTCOVER (1-800-227-8268)
Live Chat: Chat online with our Happiness Gurus!
RETURNS:CastCoverz! RETURNS249 S. Hwy. 101-204Solana Beach, CA 92075